For over 30 years, Brauer Material Handling’s mission has been to provide unparalleled service and the best quality products to our customers, and to continue to support those products long after the sale.
We have continuously grown since our inception and today offer comprehensive assistance and strategic solutions for the design, implementation and support of your entire material handling system. And to consistently satisfy our diversified customer base in Tennessee, Kentucky, Alabama, Georgia, and Virginia in the most efficient and effective way, we have personnel and facilities strategically located throughout the region.
Our extensive experience in this business has taught us that total customer satisfaction is the only acceptable outcome in each and every transaction, and it is therefore our goal to assure that the entire Brauer organization provides that level of service. Every time.
Going above and beyond
We know that the value of a long term relationship far outweighs any short term cost that may be involved. If at any time a customer is less than satisfied with any aspect of their relationship with Brauer, we’ll do everything within our power to make it right. This is the core of our success and a primary belief practiced by each and every member of the Brauer team.
As the exclusive representative for The Raymond Corporation and its products in middle Tennessee and southern Kentucky, we also pride ourselves in our ability to consistently provide parts and service support that exceeds our customer’s expectations. We maintain an average on-site time for our service technicians well below four hours from the initial request.
We are proud to be regularly cited for outstanding service by our customers in equipment sales and more importantly, after-sale-support. These awards are a sign of our success in effectively developing and maintaining an organization that serves its client base to the highest levels
We hope that we’ll be able to add your name to our long list of satisfied clients.
We always welcome your questions and comments, so please contact us for more information about partnering with Brauer, and how we can help you meet your material handling goals.